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The caller claimed to want to discuss umbrella insurance options so I called them back and they transferred me to "USAA" who said the same. I think it really was USAA but they asked me to verify who I was by telling them my PIN which I declined. They suggested I call them back on their normal number and get transferred to their insurance division but again I declined. Not interested in umbrella coverage.
I received 2 calls. Csr said she was following up with an inquiry I had on property insurance. I have usaa. I told the csr that I am very concerned that a hacker maybe attempting to access my account since I never made such an inquiry for property insurance in the last 6 months. I asked for her to verify that my account remains secure and to report back with confirmation either way to me. I doubt I'll hear back after reading the comments. Usaa, you're really fu(king up here! Are you reading these comments? You better about-face & all-stop this practice tout de suite!
Got an online quote from these folks which was way too much. Now they won't take a hint.
Phone ID said Usaa, not USAA, which is their logo. If USAA wants me to answer their calls they know to have a proper ID. I was not satisfied with previous quotes from them and no longer interested in their product. I find there practice deceptive.
I got a call from this number saying they wanted to answer any questions I may have about switching to USAA but problem is I am not military connected nor did I switch or ask to be switched. I have not answered this call yet but it calls a couple times a day for the last week now.