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YES, I GOT THIS ROBO CALL FROM KOHL'S. DIDN'T TRUST IT SO I CALLED NUMBER ON BACK OF MY CARD. MY PAYMENT HAD BEEN RECIEVED BUT NOT YET POSTED AND THAT WAS THE PROBLEM. ONCE THIS WAS IDENTIFIED I ASSUME THEIR INQUIREY IS SOLVED.
Just received a call which was a prerecorded message stating that I should call Kohl's, this is a scam!
Asked to call a number.
We get voicemails to call this number. I checked my credit card balance and checked that I was not behind on my payments. My account is paid in full, in fact. The number listed on the back the credit card is different. I have every reason to ignore these calls.
As Margaret reported above, it's a robo call from Kohl's credit department due to a trigger in the system that your account is past due. The reason they ask you to phone back is because the call falls under debt collection laws and they are not allowed to just blindly give out account information to whomever answers and/or returns the call. Many companies verify identity by the last four digits of a social, whether it be by phone, internet, or hard-copy so this is nothing to get alarmed by. It's a pretty common security measure, albeit disconcerting to some.
Even scammers are likely to have those 4 numbers which is why they typically phish for you to give up all 9 numbers of your social. If you're that conscious of protecting your info, as we should be, then you really should be more concerned about answering calls from unknown numbers and/or calling unknown numbers back. By answering or returning unknown calls, scammers, telemarketers, etc. know now it's a live number and they will continue to call you and also sell your number to other third-parties. .