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All Comments (29)

JC
0

YES, I GOT THIS ROBO CALL FROM KOHL'S. DIDN'T TRUST IT SO I CALLED NUMBER ON BACK OF MY CARD. MY PAYMENT HAD BEEN RECIEVED BUT NOT YET POSTED AND THAT WAS THE PROBLEM. ONCE THIS WAS IDENTIFIED I ASSUME THEIR INQUIREY IS SOLVED.

Fran
0

Just received a call which was a prerecorded message stating that I should call Kohl's, this is a scam!

Anonymous
0

Asked to call a number.

Caller: Kohls Dept Store
jdruler
0

We get voicemails to call this number. I checked my credit card balance and checked that I was not behind on my payments. My account is paid in full, in fact. The number listed on the back the credit card is different. I have every reason to ignore these calls.

Caller: I don't know
Jim Rockford
0

As Margaret reported above, it's a robo call from Kohl's credit department due to a trigger in the system that your account is past due. The reason they ask you to phone back is because the call falls under debt collection laws and they are not allowed to just blindly give out account information to whomever answers and/or returns the call. Many companies verify identity by the last four digits of a social, whether it be by phone, internet, or hard-copy so this is nothing to get alarmed by. It's a pretty common security measure, albeit disconcerting to some.

Even scammers are likely to have those 4 numbers which is why they typically phish for you to give up all 9 numbers of your social. If you're that conscious of protecting your info, as we should be, then you really should be more concerned about answering calls from unknown numbers and/or calling unknown numbers back. By answering or returning unknown calls, scammers, telemarketers, etc. know now it's a live number and they will continue to call you and also sell your number to other third-parties. .

Watchful
0

This is a legitimate Kohl's Customer Service number--NOT a phone vendor or a scam! You may either receive a call from this number directly or a call from a Wisconsin number--Kohl's Headquarters--asking you to call that number. If you receive such a call it is to discuss some aspect of your account. I consider this to be the personal touch and a nice one, something not often found in this era of automation and electronic wizardry which can be denigrating and dehumanizing!

Caller: Kohl's
Bill
0

Just got a call today asking me to call this number. We have a card and so I stupidly did. The robo answer asked for social, I gave it, but then it asked for birthdate! This freaked me out, so I hung up ..

Watchful
Watchful Sep 3, 2016
  0

Kohl's does use that ID procedure and it is legit, however I consider it excessive.

Anonymous
0

Same thing... Claims to be Kohls asking us to call number.

Anonymous
0

Just got a call from what they said was kohls dept. store asking for the lasts four of ss#. Sounds like a scam. Has anyone else got this?

Watchful
Watchful Sep 3, 2016
  0

Yes, I received it too and it is legit! Rather than call the number I was given I called the Kohl's number on the back of my credit card. Kohl's customer service confirmed its legitimacy. Please read my comments above concerning this call.

Anonymous
0

Calling us at least once a day. Robo call on our voicemail asking us to call this number. They want last four digits of SS (YEAH, RIGHT). I just blocked this number using Century Link.

Joanne
0

None of their customer service numbers on their website match this one. Call from their website if you think there is an issue and NEVER give out full social security or account numbers.

Caller: Kohls
kk
0

received call claiming it was Kohls dept store on answering machine with a request to call # back. Believe this is a scam

Caller: kohls dept store
BJF
0

THey have no reason to ask for your Social. Last 4 digits maybe but not your entire social. That to me screams FRAUD!

Caller: 262-703-1977
Julie S
0

I keep getting automated calls from this number that say "Call Kohls Department Store", as others have said above. If this is legitimate, this is a horrible way to go about contacting me. I called the number and it wanted me to enter in my Kohls Charge # or my SSN - I'm not comfortable doing that. They wouldn't tell me why they called without this information. How can I be sure it's a real # / real representative?

Caller: Kohls
Dana
0

have received several messages on home phone line telling me to call this number. Glad others have posted about it! Thank-you so much!

Caller: Kohls
careful
0

Multiple calls from "Kohls" - if I answer, they ask to confirm if this is (my name) and then ask for my social! Nope. No other option. If I let it go to voice mail, it says to please call Kohls at 1888-814-3555, but when I do that it, it does sound like it could be real, but then asks for my social not my Kohl's card or username. Nope

Caller: 2627031977
Lyn
Lyn Jan 23, 2017
  0

When it shows up on my caller ID it is KHOLS NOT KOHLS. That screams scam to me

lh
0

I've recieved this calls from this number twice (so far this week) - I called the number, it was a recording which first asked for the last 4 digits of my SS # - i put in 0000 and then the automated messaged said it was transfering me to a representative to take a customer service survey based on my last visit - which is when I hung up.

In the calls I recieved - the message left is: Please call Kohls department store at 1-888-814-3555.

The number did go to what sounded like the official Kohl's site, but who can be sure these days!!

lh
lh Apr 27, 2014
  0

Update = HEADS UP- I've been getting calls from this number for two weeks now. Today I answered the phone and a person asked for me by name. To make a long story short - It was a customer service rep from Kohls informing me my account was 2 months past due. Since I always paid my account in full if it had charges - I listed to her story. Apparently Kohls has paraticipated in NCOA which is a national address database program. Kohls changed my billing address - WITHOUT MY PERMISSION- and then proceeded to inform me that I owed over $60+ in late charges/interest AND reported me to collections because my statements were being returned to them -ALL BECAUSE KOHLS CHANGED MY ADDRESS WITHOUT MY PERMISSOIN. While i'm working with them to correct the issue - I'm very pissed off with KOHLS and considering never shopping there again.

Ana
0

received a call asking to call Kohl's at the number above. Called and when asked for the last 4 of my ss#. entered 0000 and was transferred to a man who said his name was George from Kohl's. He asked me to verify with my address and phone number and he would tell me why they were calling about. When I refused he said he wouldn't tell me unless I did so I told him bye and hung up. sounded like a boiler room call. definitively not a real call. I am going to report it to Kohl's too

Caller: suppossely Kohls
Kats
0

Caller (recorded voice) left a message in my answering maching and claimed to be from Kohl's Dept. store. Asked to call back to the above #. When I called the # they then asked to enter the last 4 digits of my ssn.

Anonymous
0

This phone number calls be between 2-7 times A DAY! I never answer and sometimes they leave an automated message...female voice asking me to call the Kohls customer service dept at 1-888-814-3555. Ive returned the call and again get the female robot telling me to enter the last 4....HELL no im not....!

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Recent Complaint Activity for (888) 814-3555

An suggested caller name as ROBO CALL FROM KOHL,S
12/28/21 06:59 PM
An suggested caller name as Recorded voice said"call Kohls vid said different number
12/09/20 06:25 PM
An suggested caller name as Said call Kohls Do NO call recorded VOICE
12/09/20 06:12 PM
reported as spam
06/30/15 02:00 PM
suggested caller name as Please call Kohl's department store at 888-814-3555
04/01/14 10:15 AM
reported as spam
03/21/14 04:18 PM
suggested caller name as Kohl's department stores
03/21/14 04:18 PM
suggested caller name as KOHLS DEPT STOR
03/20/14 12:33 PM
suggested caller name as Kohl's DEPT STORE
03/20/14 12:33 PM
suggested caller name as unknown name
02/09/14 11:28 AM

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