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Anonymous
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Claims to be from credit union, does not know my name and wants card number... Pfft... I don't think so Achmed or Shunktra whatever. This is a scam do not answer or call back

Caller: Total scammers r us
Anonymous
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NOT A SCAM! I called my credit union to double check and see if it was a legitimate call. They checked the notes on my account and it was a call made by the debit card security department. She advised I go ahead and return the call.

Anonymous
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Received an email with this number at both email addresses on file with my bank, they are custom addresses with my private domain names used only with my bank (not google or yahoo address), listed accurately recent transactions from various retailers. Underlying email source data validated from my bank's domain. The person I spoke to had accurate information on last month's transaction from my account. With number spoofing a call from this number could be faked. But calling it is safe as it is accurate.

illin
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SCAM DO NOT CALL BACK

Caller: said from my credit union card fraud,total B.S
Dr. Jill, Office of...
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This phone number is compromised and all the credit unions listing it as a contact don’t know or don’t care. My card does not list this number and there is nothing wrong with my card.

Caller: Scott the Scammer
Kevin
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I received a call about fraudulent use my Debit Visa card. Called my credit union after looking on here and they verified they are legit.

Caller: Card Seerves Fraud unit
Novel1
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With some mixed messages, I called the number on my bank Visa statement and cleared up the block on my account. I asked the rep about this number and he said it was the fraud department for Onpoint's Visa card. I had also received a letter notifying me of the fraud, but was being extra careful.

Caller: mailer
Iamnoone
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Heavy accent, hard to understand and the volume was very low. Said she was calling about my debit card but pronounced the name of my bank incorrectly - also my bank never makes any calls from out of state.

Caller: Oda
anon
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Checked 888-918-7313 with card services phone # on back of Visa credit card. Legit.

Alan
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It was legitimate. I had placed a credit card order over the phone, the company had made an error ($7500!) and they (credit card services) called to notify me. I called the company and they had caught the error and already reversed. Glad someone is watching.

Caller: credit union credit card services representive
mary
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Not a scam. Someone was trying to access my Master Card. We cancelled the card. Going to my branch tomorrow to get a new card. Did not ask for any other info about me, i.e. SS number. Just gave me the last 4 numbers on that card which matched.

Caller: security company
Trunk
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Called Credit Union and Legit - Had a security concern on card

Caller: Card Member Service
Sandra
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scam. they wouldn't give their company name and called a phone number that wasn't even on my bank account. They cited some vague information (my bank's name) but had no real information and tried to get information from me

Caller: wouldn't give me a company name when I asked
Anonymous
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Scam - I called my credit union and they said everything is fine. Didn't call this number back as I only call numbers listed on the bank website.

Caller: Ricky
Anonymous
Anonymous Jun 22, 2020
  0

After checking with my credit card holder, they told me this was legit and that I should call them back. I did and every thing was cleared up in just a few minute with just a couple of security questions.

Gruff
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I had a call about security on my debit card. I called them back and they asked for a couple basic security questions and personal info. I just moved so instinctively I rattled it off. Dumb. But the guy could see everything on my account. Immediately called my local bank afterwards and asked if it was legitimate. He said yes, he could see they called yesterday and left a message. So it IS legitimate but before calling back weird numbers, double check with your bank.

Caller: Account Security
Anonymous
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Not a Scam. They work for your bank to notify you about suspected fraudulent charges on your credit card. They only ask for your case number and phone number.

Anonymous
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They said they were representing on behalf of my bank and said something about some kind of security problem.

Caller: Cathy
Anonymous
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They sent a letter. They are not a scam but a security company my credit union uses to monitor accounts for questionable purchases. They caught someone using our visa and put a hold on the account. Double check with your credit union.

igknight
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claimed to be Lake Michigan Credit Union doing a routine security check.

Loretta Lovell
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Said they were from First Community Credit union and that I needed to open a new account as someone has gotten into my current one

Caller: scammer

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Recent Complaint Activity for (888) 918-7313

An reported as spam
02/21/24 11:31 AM
An reported as spam
10/19/23 11:59 AM
An suggested caller name as Total scammers r us
10/19/23 11:47 AM
An reported as spam
06/24/23 08:39 PM
An suggested caller name as Credit union services
06/24/23 07:15 PM
An reported as spam
04/13/23 01:25 PM
An reported as spam
08/27/22 01:54 PM
An suggested caller name as Unknown
06/07/22 01:39 PM
An suggested caller name as said from my credit union card fraud,total B.S
12/29/21 04:55 PM
An suggested caller name as TOLL FREE CALL
06/11/21 01:03 PM