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All Comments (42)

FCC Complaint
0

do something about my credit. I have perfect credit and all cards are paid in full monthly

FCC Complaint
0

Rachel from Cardholder Services robocall. This was call #29 from Rachel at 1-914-594-9023 at 9:09 AM. I have dates, times and phone numbers going back to the beginning of this year. Below are listed calls #28 thru #26. Call #25 was on 11/07/2012 from 1-609-318-9785. Note that call #26, below, was on THE SAME DAY AS CALL #25!! #26 was from 1-914-594-9011. #27 from 1-914-594-9052. #28 from 1-516-472-9017. Do you see the pattern?
The numbers from calls #22, #23 and #24 are listed below.

I've filed numerous complaints with the FTC, but that agency has not had the courtesy to respond to my complaints. I hope the FCC will be more responsive to my complaint and my request for some form of response.
I retired from the FCC some 10 years ago, after over 29 years with your agency - the old S&SRSB and the EOT Lab.
By the way, after having completed this on-line comlaint form, it is far superior to the complaint form on the FTC's Web site!

FCC Complaint
0

to lower my credit card rates

Comcast Customer
0

Comcast really should add more than 12 numbers we can block. Like 12 is great, but my cell phone can block unlimited numbers will the Call Control App.

FCC Complaint
0

Interest rate on credit cards but they could not specify which card.

Caller: Michael
FCC Complaint
0

Lower credit card interest rates.

FCC Complaint
0

credit services

FCC Complaint
0

Selling lower interest rates on credit cards

Anonymous
0

How it works:
http://onthespotblog.com/on-the-spot-blog-stirs-up-rachel-at-cardholder-services/ ...
http://onthespotblog.com/tag/cardholder-services/

We need CRIMINAL penalties against the companies that are profiting from these calls. Follow the money, slap them in jail, no one left to outsource to overseas boiler rooms, problem solved.
Since they are operating across borders it should become a federal felony and should be handled by the FBI under the RICO Act.

These calls are coming from call centers in Costa Rica and India and they are using spoofed (false) numbers, which in itself is illegal. They do cold calling for or sell the leads to numerous companies in this country and they know that what they are doing is illegal. Tomorrow this same number may be selling Cruises, Timeshares or Security Systems but if you follow the money it usually ends up in the hands of an
American LLC. Keep complaining to the FTC and FCC, and start bugging our politicians to pass laws to make it punishable in criminal court instead of handing out fines that they don't pay. Another course of action is to contact phone companies to find out why they won't block spoofed numbers. With today's technology that should be an easy thing to do, unless they are somehow profiting from the use of their systems.

Robocalls are illegal unless you have given them prior permission in writing (not worded into some small print contract from a 3rd party) and are absolutely illegal to a cell phone. The Telephone Consumer Protection Act permits individuals who have received certain unlawful telemarketing, such as junk faxes or telemarketing calls, to sue the violator in state courts where they may be awarded up to $1500 for each violation.
http://www.ftc.gov/bcp/edu/microsites/robocalls/
http://www.ftc.gov/opa/2012/07/robocall.shtm
http://transition.fcc.gov/cgb/policy/TCPA-Rules.pdf
http://www.ftc.gov/bcp/edu/microsites/donotcall/mediacenter.html

People should continually file complaints with their Attorney Generals office and also file with:
http://www.fcc.gov/complaints
https://www.ftccomplaintassistant.gov
If enough people keep complaining then maybe something will get done.

The FTC has already taken action against some of them:
http://www.ftc.gov/opa/2012/02/afl_financial.shtm
http://www.ftc.gov/opa/2012/02/voiceblaze.shtm
http://www.ftc.gov/opa/2011/12/roycox.shtm
http://www.ftc.gov/opa/2010/03/voicetouch.shtm
http://www.ftc.gov/opa/2009/05/robocalls.shtm
http://www.ftc.gov/opa/2009/12/robocall.shtm
http://www.ftc.gov/opa/2009/09/twi.shtm
http://www.ftc.gov/opa/2011/02/robocall.shtm
http://www.ftc.gov/opa/2009/05/robocalls2.shtm
http://www.ftc.gov/opa/2010/12/jpm.shtm
http://www.ftc.gov/opa/2010/06/asiapacific.shtm
http://www.ftc.gov/bcp/edu/microsites/donotcall/mediacenter.html
http://www.ftc.gov/opa/2012/03/asiapacific.shtm
http://www.ftc.gov/opa/2010/08/voicetouch.shtm
http://www.ftc.gov/opa/2011/11/sonkei.shtm
http://www.ftc.gov/opa/2010/05/ams.shtm
http://www.ftc.gov/opa/2011/01/khalilian.shtm

I will say it again, we need CRIMINAL penalties against the companies that are profiting from these calls. Follow the money, slap them in jail, no one left to outsource to overseas boiler rooms, problem solved. Since they are operating across borders it should become a federal felony and should be handled by the FBI under the RICO Act

Tina
0

Keep getting calls to reduce credit card, keep asking them to remove my number from their calling list, but they just keep on calling, received two calls this week, told them today that I was going to report them and hung up the phone

Caller: Unknown Caller
Catherine
0

Keep getting calls from credit card services and I don't even own a credit card!

FCC Complaint
0

To lower interest rate on credit cards

FCC Complaint
0

Lower credit card interest

FCC Complaint
0

reduce my credit card rate

FCC Complaint
0

Credit Card Services

Anonymous
0

Credit card

Anonymous
0

Credit card information.

FCC Complaint
0

Credit Card Reductions

Caller: Credit Services
FCC Complaint
0

reduce credit card interest rate

FCC Complaint
0

lower credit card interest rate

Caller: "card services"

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Recent Complaint Activity for (917) 255-7015

reported as spam
10/17/13 12:00 AM
suggested caller name as Card Services
08/17/12 12:25 PM
An suggested caller name as Unknown
08/16/12 07:25 AM
reported as spam
08/07/12 04:51 PM
suggested caller name as cardmember services or card services
07/24/12 04:17 PM
suggested caller name as "Card Services"
07/10/12 04:30 PM
An suggested caller name as Card Member Services
07/10/12 01:55 PM
Other phone numbers in the 917 area code