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Lowering my credit rating
Loan restructuring
Also submitting this to the FBI, as there was a scam component involved, but since this was an automated call to a cell-phone and since I am on the do-not-call list, I'm hoping you guys will impose fines as well.
At 4:08 PDT on 7/17/2012 I received a call from a phone number reported via caller ID as 971-220-1032. It was an automated message from "CardMember Services" claiming to be able to reduce my interest rate. Upon pressing 1 I received a live person.
I as the person who she was, and she gave me the name of "Phylicia". I then asked her what company she worked for. At this moment she hung up, knowing that I was not going to give my information over to her.
Please fine them for wasting my time and cell-phone minutes with their scam.
Of, servicing my (non-existant) credit account
Reducing credit card interest rate.