Alley's profile and activity

Same here. I thought I was calling Sony Technical Support and got transferred twice to a guy named Ankit who pretended to care but it ended with a big sales pitch. I was having problems with one of my photo editing tools now none of them work. I have uninstalled and reinstalled and that seems to work for some. He was rude and indignant when I said "NO!" and tried to deleted all the info from the Word Pad (below). I disconnected him and then did an Undo. I feel sooo scammed and upset I firmly believe he downloaded more malware on my computer as we spoke... They have to pretend to "save" your computer but are only removing things they load onto it and it will cost you $200/year because as he said they will reappear, nothing can be done about that.

Ankit 1441624891415
1800-208-0798
extn 1207
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issue
1. play memories
2. malware/junk/infetcion
3. network protection/upgrade kaspersy
4. application/window
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calling card
24*7
software security cover

1 yr 12 service,network protection, upgraded kasperspy,technician 24*7



$199 1 yr protection,network protection,upgrade
service agreement letter
invoice