My call was disconnected too, but after calling back, asking about the charges, them trying to force me to talk to a specialist about my loan (I didnt agree to a loan), and me calling them out on it being a scam and refusing to speak to anyone about a loan and only wanting a refund, he told me 3-7 business days. I will check back here and confirm if everything works out. I may change bank accounts as well since I have been considering it anyway.
Caller: 866-235-7681