I received a call today from 816-420-4633. She was looking for my spouse but I took the call. She stated that she is from Citi client first, a division of citibank collections department. I wasn't impressed. Haha
She asked me if I was authorized to discuss the account and I said I don't know nor do I care because if my husband was dead, you'd be talking to me anyway. Haha I was having fun. She was a mere form of entertainment to me and this is my point for all of you reading this. Do NOT let these people manipulate you or take away your power. She thought she was in control but found out sooner than she could think of her next line that it was indeed I who would conduct this interview and ask the questions. Haha
I wanted to know the corporate headquarters location and phone number, the CEO's name, and then she said I have a number you can call about that. Haha. I am not calling another number I am asking you. Either you have this relevant information or you don't. If you don't this conversation is over. Period. She said well they are going to keep calling you about this past due amount. I said really? I have no problem blocking this number so have fun with that Chammelle - her name. Haha
Here's what you do. Look on your statement, call the toll free number there and ask Citibank directly. I did just that and wanted everyone to know this...
This number nor the company they claim to represent or are has NO affiliation with Citibank corporation. The operator wanted the number that called me today so she could sent it over to their security department. I encourage everyone to do this because that will send Citibank a strong message and perhaps speed up this process to halt the abuse of customers and the citibank trade name.
Good luck to everyone and never release any information to people calling you claiming to represent a certain company.
By the way, after I hung up I did block the number. Haha
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