I too called and got the packet with cd and information. I called the number and was told to get an ein number, checking account and then call them back. I did all that and was told to email them the information, and then they would call me. I did that and waited a week before I called again an answering machine, I happened to not be home when they called, I was never given a name, so I called back, and then she finally called back today. Rude don't even begin to describe this woman. She told me I had to call and schedule a test time and that they had told me this, I tried to explain that I was not told anything and she called me a liar and that it was my families fault for not giving me the message. I told her to stop being rude and that I hadn't gotten any phone calls or instructions, that is why I called she yelled over top of me and then hung up. I called back and asked for the information to send the packet back because there is no way that I would even work for them, could you imagine trying to get paid? I was a fool, I am reporting them to the BBB, I am also calling the Trade Commission and canceling my EIN number and telling the agent I talk to about this company. I will also call my credit card company to see what I can do to recoop my money. I don't know if it will do any good but I am going to try. The number I have is 866 230 7441.