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Just called, 1:58 PM EST time, Tuesday, Jan. 21st, 2025.
Fraudulently pretending to be USAA Federal Savings Bank
We quit USAA over a year ago. This is a scam.
Called me with my personal info and told me about fraud charges on my USAA acct. There ARE fraud charges on my USAA acct but not all of the ones they claimed.
This is the correct USAA number. They are spoofing it, but also have access to a LOT of personal information.
If u get a USAA fraud alert, HANG UP. Log into USAA, then call USAA directly to verify.
Gentleman (says his name was Oliver Thomas) sounded very professional and earnest. Told me that there were several attempts at high-dollar transactions in Miami, FL (I haven't been there in years). He knew my name and SSN, and told me the last 4 digits of my card number. He sent me a text with a link to "further verify additional charges." Do NOT take the bait. I told him I needed to call USAA directly to confirm. He hung up. I called the REAL USAA and reported the incident. I had my current card blocked and a new card is on the way. That was close!