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I have been fighting with Matrigistic since May 2013. I received the charges from $9.99 and $9.99 from Mobil Plus. I called T-mobil who told me that I had to contac each company. Matrigistic owes me $120.00 dollars but the are only refending me $97.40. They told me it takes 3-4 weeks to send a refund check, Each rep I speak to tells me something different. And when I get a supervisor who told me he was going to hang up on me because I was being unprofessional. And he told me the refund check was sent and cashed in 3 days. He couldn't explain how their records state the date this refund check was mailed and within 3 days they show it cashed by thier bank.
You just ALWAYS have to check your account with a fine tooth comb. And don't give up!
This is not OK for outstand companies to began to ease in charges hopeing we will not pay attention and cheap us out of Millions of dollars.
It's not exactly clear what it is. It reads, "Impress Ur Friends!blingcell.comTxtHELP4help8004166129$14.00/mthMsg&Data RatesMayAply Txt STOP 2end." "...STOP 2quitmonthy renwlHELP 4help..." One read, "You should be able to enjoy a smoother day. With a cleaer mind and a fresh perspective you'll get to the nub of a problem or dilemma!"
"Enter PIN 3677 on the web to get the latest coupon text alerts! Save on groceries, clothing more! Txt help 4help. Stop 18004166129 $9.99/mo Msg&Data rates may apply"
I'm a T-Mobile user and I also received a $9.99 charge on my bill. The charge was on Oct 15th, the same day I got a text from T-Mobile saying my bill was available online. Except my billing period is not the 15th of the month. That is the only text I received on the 15th so it seems that the two are tied together. I called T-Mobile twice. They are blocking the number and have put in a request for refund. If the text looks like it is coming from T-Mobile what do you do? Anyone else have this issue?
Said "Enter PIN 5332 on the web to get your Amazing Facts Mobile Alert! $9.99/mo. "