I, too, received a letter from Synchrony Bank with the 800-480-0186 number to call to verify identity for an AMAZON STORECARD credit product. I had NOT applied for this card but was reluctant to call the number in the letter because of the feedback here and other sites.
Instead I called the fraud department of Synchrony Bank (866-834-3205) and inquired there. The letter was legitimate as it had a valid reference code that was linked to a pending application for said card. I informed them that this was a fraudulent application and they voided the application and will send out notices to the 3 credit bureaus for fraudulent activity.
The agent, however, could not confirm that the letter 800 number is authentic as they do not have access to all the numbers that Synchrony Bank uses. But since the letter was legitimate, I assume that the phone number in the letter was as well.
However, calling the fraud department instead seems a safer way in case you have not actually applied for the listed card in the letter. When you call the fraud number it will give you options to verify your identity if you indeed did apply for the card that the letter was about so no need to call that 800-480-0186 directly (as I could not find that number anywhere on the Synchrony Bank Contact Us website
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7184803685
Caller: 7184803685
Said was an issue with a Capital One Walmart credit card. I don't have one. When you do not supply them with the last 4 digits of the card, they ask for 9 digit SS number...….nuh uh.
Asking for social security number!
Caller: Card Services
Yes, they called me. I did not answer. No message left.
Caller: unknown