Savannah called from loan dept said they need additional info to complete my loan application. Never filled out any application. # on phone is 661-4820. Call back # is 1-866-965-9011.
QUICKEN LOANS
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Called after I foolishly responded to "senior discounts" ad and filled out a form for mortgage refi. Was AI voice "Savannah" and wanted call back to get more info. Now call several tines a day and hang up rather than leave another voice message.
Yes, they want me to refinance. Need to think carefully on making the decision.
My phone recognizes this as RocketMortgage, probably because I received a legit solicitation call from them and it was no biggie. However, this line is used by Quicken/RocketMortgage for solicitation calls and are very aggressive. I know it is from quicken, because they leave the legit 800 number to call. This morning, the message said it was "critical" I call, so I did. Nothing... no concerns on my account at all. Last time, they talked to me about a small deferment I did through Covid, and since I am close to paying off my mortgage, they were trying to do a refi or something. I did not ask for more information, did not ask for a loan payoff report...but there was a $25 charge on my account for a loan payoff report. I had to escalate the dispute at Rocket and they reviewed the call and confirmed I did not ask for a payoff report. Therefore, this IS an arm of Quicken/Rocket, and they are implementing questionable practices. I have blocked the (313) number and removed my cell phone # from my mortgage account.
Comes up potential scam please block