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My phone recognizes this as RocketMortgage, probably because I received a legit solicitation call from them and it was no biggie. However, this line is used by Quicken/RocketMortgage for solicitation calls and are very aggressive. I know it is from quicken, because they leave the legit 800 number to call. This morning, the message said it was "critical" I call, so I did. Nothing... no concerns on my account at all. Last time, they talked to me about a small deferment I did through Covid, and since I am close to paying off my mortgage, they were trying to do a refi or something. I did not ask for more information, did not ask for a loan payoff report...but there was a $25 charge on my account for a loan payoff report. I had to escalate the dispute at Rocket and they reviewed the call and confirmed I did not ask for a payoff report. Therefore, this IS an arm of Quicken/Rocket, and they are implementing questionable practices. I have blocked the (313) number and removed my cell phone # from my mortgage account.
Laurie call said to call Peter at Quicken Loans at 3133732936
I am an HR employee, I received a call from this number asking for information about one of our employees. The caller said they wanted information in order to close out the employee's home loan. I contacted the employee, since the employee is s student. The employee confirmed they do not have such a loan. They still live with their parents. spoofing/scam.
This number called me twenty times in a span of ten minutes before I blocked the number. Why would Quicken Loans this was a smart business practice? I don't think I'll be going with them.
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