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All Comments (13)

Ellen
0

Called today. Didn't leave a message. I called back and it wasn't a working number. I googled the number and read several different websites reporting that it's American Express. I have never HAD an AmEx card, so I'm sure it is a scam.

Anonymous
0

Called me at 1 in the morning!!!! Claimed to be an Amex supervisor and needed to verify my social security number. I hung up

Anonymous
0

Not amex, man with strong accent said he was amex supervisor and wanted my date of birth and moms last name. I asked for what? he said it was regarding a recent call to amex which I never made. he didn't know my amex account number. I told him right away i don't give any info on the phone and not to call back. he hung up. scam!

Anonymous
0

Threatening call from a male saying he's a supervisor from Amex. I called the real Amex phone number, they recorded the phone number also letting me know that this is NOT a number that Amex has. Told me to be careful.

Anonymous
+1

Unfortunately Kayna seems to have been misinformed. Nieither 602-766-6484 (the originating caller ID from Phoenix) nor 888-426-7995 are American Express numbers.

The message was "Hi, my name is Evelyn, and I'm calling from American Express merchant services. This call is in regards to the payments that we are trying to make to your business. Please call us back on 888-426-7995. We work from Monday to Friday 7 am to 3 pm..."

Kayna
-1

I had a voicemail from this number when I came into work this morning, asking me to call back at: 1-888-426-7995 regarding some payments that had been made in our business with Amex. I was originally suspicious as I was under the impression that we don't accept Amex where I work.

I called Amex on their 'general support' line and explained the situation. The first person I spoke to could not find the 1-888-426-7995 number as being registered in their system, but suggested I try to contact merchant services just in case.

I called merchant services, and she confirmed it IS indeed their number, apparently part of some division called Customer something or other. It looks like we actually are set-up to accept Amex, but since we didn't know it we had never confirmed our account information with American Express, and as a result those payments had never gone through.

In short, it is in fact American Express.

Caller: American Express
David L.
0

They called me ( I answered after the sixth call) and said they were from American Express. They wanted personal information. I called American Express and they said that is not their number and no one from American Express had called me today.

Margarita
0

Called AMEX (REAL ONE) when the called ended ( to my dissatisfaction) I received a call on my home phone (hours later) stating they can correct my issue. I did not call ( did not have time) and then received another call the next day. Called AMEX today, and they called number and not good. I explained that the person who called knew my name and reason why I had contacted AMEX earlier in the day. In speaking with the AMEX today, it was discovered that I had used the CHAT feature on my labtop to speak with AMEX regarding my problem. Clearly their is a breech on my system or AMEX! YIKES.. AMEX is filing a report as we speak. They have the ID number of the Chat person ( from AMEX). AND this is WHY I do not like calling customer service especially when the call centers are OUT OF THE COUNTRY!

Caller: AMEX
KC
KC Jun 1, 2016
  0

The SAME thing happened to me after I used their chat feature. The next day a person called me saying they were following up on my recent issue and they used my name.

Max
0

While on the phone with Sears, on my main line, i rec'd 1 call on my house phone and 2 on my cell within a few minutes. Was not able to answer any of them. Since I had called AMEX earlier, thought it was some type of survey. But I called that nr of 602-766-6484 and no pickup. Called AMEX again to inquire, lady checked the above nr and its no an AMEX nr. She said its sounds like whoever it was, they were phishing. Advise to stay aware.

Caller: unk
Brad Harris
0

Received call claiming to be AMX Fraud Prevention. The call came it to a number that American Express doesn't have and the card has not been used in over 4 years.
They wanted to "verify" some information.

Caller: unknown
Anonymous
0

No one answer after hundreds of call backs

Joe
0

The number purports to be AmEX, it shows up that way on caller ID and if you call it back, the phone message says AmEx.

It is NOT American Express. I called the number on the back of my card, they checked and will be reporting it.

STAY AWAY from this scammer!!!!!

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Recent Complaint Activity for (602) 766-6484

An suggested caller name as SPAM
12/07/16 04:40 PM
An reported as spam
12/07/16 04:39 PM
An suggested caller name as Spam
06/10/16 09:31 AM
An reported as spam
06/10/16 09:31 AM
An reported as spam
02/02/16 02:36 PM
reported as spam
09/03/15 03:00 PM
suggested caller name as American Express
04/18/08 12:07 PM

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