(800) 244-1111

my internet is out. Centurly link says it is now brightspeed. brightspeed says I do not have an account with them. billing comes from Centurylink Lumen. I have spent over 90 minutes listening to their 4 bars of music repeated over and over and was told no outages, next person there is an outage be fixed by 9 PM on 7/18. called this AM 7/19 still no internet, told they would notify me when it was fixed. got text and email saying it was fixed. called again told still an outage, would be fixed by * pm tonight. customer service is nill and no one seems to know who has my account. every since centurylink bailed on internet service has decidedly gone downhill.

This number, 800-244-1111, is customer service for Century Link. I recently cancelled my Internet service through them, knowing I could find something much better that a 12MB speed. On the 20th of June, 2022, I was awakened by the jangle of my phone, which is still Century Link, at 4:08 a.m. I still had two hours to go before I had to get up. I refused to answer the phone and let it go to voice mail, rolled over, and tried to go back to sleep. Exactly one-half hour late, at 4:38 a.m., the phone jangled again, and again it was the same number. I ignored it once more, letting it go to voice mail, and hoped to fall back to sleep. Exactly one-half hour after that, at 5:08 a.m., they tried waking me again. By that time, I was wide awake and had no choice but to get up. It was incredibly rude on their part, but I'm beginning to think it was retaliation for dropping some of their services.

Said they were century link. I told her I won't be upgrading or anything so just hang up. She she sounded dejected. Want to block but it is century link and i use them.

Many calls from this number over the last couple of weeks. I don't answer but screen says Blue Appl Prop. Goes to spam file and I won't answer.

First time I saw this number it had gone to voice mail where I heard someone speaking Spanish with background noises that sounded like a call center. Since then, they call every two days or so but say nothing when it goes to voice mail. I am sure this is spoofing.