(800) 326-1879

We don't have and haven't had cable for year's . We've always had directory to t.v and it's understable my husband’s name

Spam robocaller claimed they were my "local cable provider" and pitched special offer to return leased equipment. (Did switch providers a few months ago, but I got confirmation they received my equipment, and this caller provided no details that would have been given if it were real).

Message that router hadn't been returned. Router was returned directly to cable provider (Charter) two months prior to this call.

My home was made unlivable by a tornado on dec 23rd. I contacted charter cable to stop my service until we got a trailer on the property when we start to rebuild. I explained that the modem was damaged and that the Servpro had it. I also told them I would I would be resuming service in a few months. They said fine. I got a call from charter a week later asking when I was going to return the modem. I explained AGAIN my situation. They said they noted my account and told me to not worry. I have gotten two calls so far from this number. I have explained my situation and they insist on sending me a "package" to return the equipment that I don't have in my possession. They want to know approx when I will resume my internet service. I am beyond pissed. My house has to be gutted and rebuilt. I think I deserve a little understanding at the least to leave me alone for a while. Instead I have to worry now about a hit to my credit on top of my house and contents being destroyed.

Recording states they are my local
cable company with an easy way to return my equipment. Limited time offer. I recently moved my equipment has already been returned. This is not a number for my old or new cable company.