they won't say enough they are just ask for the person who's number they're obviously know who is answering. Very rude people and ask personal info like ssn.
All Comments (20)
Asked for someone with same first name but different last name. so I asked if they could remove me from their call list since im obviously not the person they are asking for. he was very rude. he said " oh so its just a coincidence w called the person with the right name but not the same number, then I asked what DOB? he says 1968, I said nope sorry mine is 1980. you have the wrong person NOW can you remove me from your call list please? he says well im removing you from call list ... for today. we will call back later. UMMMM what?? I JUST told you (very politely) that im not that person!
Received a call from this number. Caller immediately asked if I was "name" and I in turn asked who was calling. She talked fast, jumbled and did not enunciate her words. I asked three times what the name of the company was and never did understand her clearly. She then said very rudely and defensively that she had told me three times already and that she wasn't going to talk to me anymore because I refused to identify myself. If a company cannot hire competent people with phone etiquette and people skills, they don't need to exist.
This is an agency used by New Hanover Regional Medical Center (Wilmington, NC hospital). They were pleasant enough with me and are working with me on my payment, as I am willing to worth with them to pay my ER visit bill. I can't afford the full balance all at once and the hospital won't deal with you if you can't pay in full, so they refer your account out to this group for manageable monthly payment options.
This just started yesterday and 'Please Hold' - Never heard of this group. Can you give an message - NO Are you this person- NO Can you give them a message - NO Are they around you - NO What part of DON'T KNOW THIS PERSON DON't YOU UNDERSTAND? I finally said I would pay this debt so heres my FOOD STAMP CARD NUMBER - They hung up.