(800) 690-8056

Received live voice recording message on our home phone answering machine asking to call this (1 800 690 8056) number. There was mentioning of "Fraud early warning" and that it was master card, NO mentioning of the bank. We called back and live lady picked up in a weird way, in an interruption of the "press this for that" automated message. She asked for card number, we did not provide it to her. Instead we called the number on the back of the Master Card we have which happen to be of the City Bank.

Although the original call seems to be legit, here is the advice for everyone getting this call. Ignore it and call customer service using the number on the back of your card. I don't know what City is thinking setting up the warning like that, but chances are very good that you do have fraudulent charges on your card!!! We did.

MOREOVER, I can tell you all with 100% certainty that City Bank has a leak of credit card numbers, NOT YOU!!!. Our card was NEVER, EVER USED in any transaction with any merchant. It was purposely ordered to be used exclusively to to use City's temporary card numbers feature for one time online orders. YET, the fraud charge we have, came to the main card number (printed on the actual card). Once again, this card is all new, not scratched by CC terminals, all shiny, not signed and sitting in the locked box at home.