(914) 740-1895

Something to keep in mind about all these bothersome calls for surveys, so called charities and even with charity pickups:

Call centers have sprung up in my town that make use of the survey and the charity loophole around the do not call list; they have been a headache for law enforcement, emergency services, neighboring businesses and residential areas. When I ask any patrolling officer in town about these call centers, they are quick to state their frustrations about the criminal activity that some of these call centers have brought into the area. Several law enforcement agencies regularly visit some of these call centers looking for warrant arrests etc. I have heard stories from other sources including from frustrated employees that work for these call centers complaining about the drug activity, vandalism of cars and neighboring businesses, break-ins and theft, drinking while on the job, smoke breaks are actually marijuana breaks, drunk driving, very dangerous driving, tons of tossed out litter of empty liquor containers, trash, food etc . I have heard of stories where the mangers are also involved in criminal activities and have even preyed on their legitimate employees who are simply trying to eek out a living on horrible wages. Also the operators are untrained in a very high turn around, poorly managed and dysfunctional work environment.

Also realize this when you call a companies’ customer service line and get horrible service from the call center that’s been hired by the company. One time while on a call with our bank’s customer service, the operator was so loopy that it required ending the call and calling again to try and get someone else to help, think about that when you call a companies customer service and the conversation gets odd, off the wall and obtuse – you may be talking to an operator that’s drunk or on something. After 6 months of getting a different and wrong answer to our ongoing problem each time we called our bank, we gave up