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I just got a call from this number stating the same thing. My payment is past due. She offered to allow me to make a payment over the phone free of charge and I refused. She also asked when my last payment was made. I refused to give her any information and hung up. I get calls daily from them.
I'm being harassed by this number as well. I block them, they still come through. Then they call from another number on top of this off by one digit.
I am so relieved that I did not provide any information to "Maria" calling from "Macy's" about my "past due" balance. I first received a call on Monday stating that my Macy's balance is 12 days past due, which I know was false. She then asked to resolve this balance with my financial institutions account (which she named specifically) thy have on file. So, she then asks me to provide her with my banks routing number, as well as the account number and the last four digits of my social security number. I then asked her, why did she need this information is you have it on file, also that this payment will be made on Friday and hung up. She called me back today (Friday) and stated that she could take my payment over the phone with the last four of my SSN and routing number. I told her I will do no such thing because I am at work and will pay online. She then states, "ohh, it will only take two minutes." I hung up on here and Googled the number and found numerous sites stating that this is a scam.
I started to get 8 calls in just two days and leaves no message, and when I returned the call, auto answer put me on hold and when person came out, asked for my name to verify the account for Macy. I felt it was really off so I hang up. Sure enough it doesn't sound legit because normally Macy would leave detailed message and if I do call back, it will say it's Macy. I know it's a scam.
This person still manages to call through. I've tried blocking them and they still get through. I'm pissed about this!