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All Comments (7)

Sandy
0

This is definitely not spam. I called the number on my Macy's card and they confirmed that it is them. I then called the number and sure enough, there was unusual activity on my account. I confirmed it was indeed me and the payment went through.

BK
0

This is not spam, this is a real alert. I just got this same text and phone call, I then called the number printed on the back of my card and they confirmed that a fraudulent charge was attempted in the same amount said on the text. I then closed the Macy’s card.

Anonymous
0

This is a scam....been contacting me since the security breach!

Fox
0

I think you might be wrong. I got an email from my Macy's AMX had declined a purchase made in the UK on my card and they had put a stop on my card until they could verify it was I who made the purchase. I had. This call came in within a minute of that email, but was blocked. So, unless a scammer is watching my card like a super hawk............

Anonymous
0

They sent me the following text -
Free Msg: Macy's American Express Card Services Fraud Dept. Did you make/ attempt a charge with card ending in 0179 at HAUTELOOK INC in the amount of $121 on 12/25/2016? Yes, reply 1, No, reply 2. You may also call 8772741982. To Opt Out of fraud alerts, reply STOP.

I replied 2. Here's the follow up text.
Free Msg: Macy's American Express Card Services Fraud Dept. Thank you for confirming this charge is fraud. We will contact you shortly or you may call the number on the back of your card. To Opt Out of fraud alerts, reply STOP.

It's fake. I don't even own an amex macy's card.

kdjfkjsf
0

YES THIS IS A SPAM/SCAM CALLER. I called the number on my macy's credit card to speak with a customer service representative and they said they never called regarding a "fraud protection alert...." they informed it's MOST LIKELY A SCAM CALLER trying to steal my information... DO NOT PICK UP THIS CALL...

Caller: SPAM
A
0

The same night my Chase credit card was compromised, I got a voicemail saying there was a fraud alert from my Macy's AmEx card; number didn't match the number on my card and when I called he number on my card there were no charges nor fraud alerts. This is a scam number; do not call back and provide personal information!

Caller: Fraudster

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Recent Complaint Activity for (877) 274-1982

An suggested caller name as Macy's Fraud Department
04/07/19 12:33 PM
An suggested caller name as Macy’s fraud protection
10/21/18 04:50 PM
reported as spam
01/12/16 05:00 AM