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Called and left a message saying it's very important I call them back and left a reference number. Exact script as reported online. When I called, I did not give my reference number, and asked if they were American Express. The individual with Indian accent and name (same one that left the message) refused to tell me the name of the company. He said he's "unable" to give out any information without a reference number. When asked for a supervisor, he put me on a long hold and then said they're all busy and I should call back. He gave me an amex number that I could use to verify his company. I did call them as that number is listed on amex website. They said my account is fine and it's probably phishing.
Given how commonly this number is used, it would be good if amex could ask "what phone number was it" and then say "yes, that number is a known phishing scam."
Don't give them any information. Note that because it's a toll free number, you can't block your caller ID, which might mean you get even more spam in the future.
Account Services
Just called me. They said I was dealing directly with American Express. Googled his contact number and found this site. Advised him I am willing to discuss options for repayment but not with them. They just proved they cannot be trusted.
Posing as American Express...SCAM...getting daily calls, no message left..
Ive received several calls. I just had one. Im on the no call list. Why does this keep happening.