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Definitely a scam. They said they were verifying transactions on my business card account. I had given them my exp date and last four of my card. I called my bank and they said they DID not call me. Now I had to cancel my card.
Same as everyone else. Harsh sounding woman left a fairly rude message using my maiden last name instead of my current name and stated the name of my bank and "VISA." It then switched to a recording with the phone number that everyone else has reported. I called the number on the back of my card instead and asked them to look through all of my accounts. Nothing was flagged and there were no notes suggesting that anyone was trying to contact me regarding transactions. Fraudulent call or weird mistake.
received a message to call this #888-230-1570 to verify recent activity on my Fidelity account / linked visa card. The message started out with a lady who was virtually unintelligible who played a recording of a man requesting me to call the number to verify transactions. I'M ALREADY SUSPICIOUS SINCE THIS HAS NEVER HAPPENED WITH FIDELITY FOR ABOUT 20 YEARS NOW, THE POOR CUSTOMER SERVICE, RELAYED MESSAGE, POOR PHONE SILLS/SPEECH, ETC. Step 1 I checked mt account activity-all legit made by me-Step 2-called suspicious #, they made it sound legit with recordings about call being recorded, please wait for next available rep, etc., but they never identified the company/ Again suspicious. Got the same lady, or another one with equally poor communication skills. She asked for the phone number the message was left on. Suspicious, but gave her that since they already had the number, Then she wanted to verify my name. That's where I drew the line and asked who she was and what company she worked for, That seemed to stump them, She babbled something unintelligible and that they were trying to verify my card transactions. I told he I already did and they were all fine. That sent her into some sort of unintelligible double talk that someone could be using my card info to make purchases that wouldn't show on my account?????? At nay rate I told her I wasn't going to verify any information with her and ended the call. I then called the number on my credit card and found out it was indeed a legit call that
fidelity does use a 3rd party vendor to verify suspicious transactions (I made several small online purchases from foreign country vendors) I then verified my transactions with her and asked her to inform Fidelity management that they are wasting their time and money. Nobody is going to verify financial information with a 3rd party initiated call. All it will do is generate an unnecessary call into their customer service dept
Legit-called number left in voice mail-didn't ask for acct info-/verified # message was left on and last 4 of card acct/wanted to verify purchases on my card-all dates and amount correct.
They called and left a message asking for me to call them back concerning recent charges on my account. I called the 888-230-1570 number and the lady asked me for my phone number, which I gave her.
"It's the same number your company just called," I told her. She could not find it in the system. I asked her to repeat the number back to me and she did. That was my number, but somehow it wasn't in their system five minutes after leaving me a voice mail.
Then, she said she could look it up by the card number and wanted my card info. At this point I told her she could be in China scamming people for all I knew. I asked her to verify her identity and she said, "Card Serv...um..Transaction Review Department."
If it's legit, then they have terrible training and customer service.