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Jeff called from Verizon account review team to offer discount on new plan that was $20.00 less than now, plus offered a deal "go Data" plan. Also knows about the phones on my account and offered discounts on new models that are eligible for upgrades. locked the number.

Sales call.

We don't call asking questions about your account as much as give you information about your account. We don't need to ask questions as we have it all on our computers before we even call. The calls are usually just letting you know about promotions or inviting you into the store to check out the new plans.

Hi,
We are Verizon's premium retailer, and we likely own your nearby Verizon store. This was likely a notification of your eligibility to upgrade. Apologies if we missed you and we hope to help you with any of your current needs. We can be found on www.cellularsales.com. Have a great day. I hope this helps

They call asking questions about your Verizon account.