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All Comments (57)

James
0

They are easy to get a hold of and make every effort to help the customer. I have found them to be honest and caring.

Michael
0

They they have excellent customer service willing to get the job done.

Donna
0

They are easy to talk with, and are there to help you any way they can. They also keep in contact with you.

Amanda
0

Their team of experts are very nice and equipped to answer your questions. They are upfront and help you get the best outcome for what you are trying to accomplish.

Laura
0

The company isn’t completely driven by profits. It is willing to spend time into client’s needs, doubts and questions. The company also listens to every single client’s concerns and decision they do whatever it takes to help.

Daniel
0

Very good company. Plenty of information and helpful contacts

Charles
0

They provide excellent platform and their customer service is supportive.

Anonymous
0

I've been with The Retirement Group. I started trading with them a few years back and each time I consider leaving, I find reasons to stay. They seem to appreciate my loyalty, they are very welcoming and highly respectful of my loyalty.

Paul
0

I've been with The Retirement Group. I started trading with them a few years back and each time I consider leaving, I find reasons to stay. They seem to appreciate my loyalty, they are very welcoming and highly respectful of my loyalty.

Joseph
0

I have been a TRG (The Retirement Group) client for many years and have no complaints. They offer so many tools for free.

Laura
0

Been with them for more than 10 years without any problems. Their customer support is helpful and knowledgeable. Never had to wait 30 minutes for service like TradeStation. They even call you up from time to time to check up on you.

Betty
0

I have been dealing with The Retirement Group for over 20 years now. I have never had an unpleasant phone encounter with a rep. They have always come through,’ no matter how much time it took, or who they had to consult with, to get the job done.

Robert
0

I love The Retirement Group. I am a struggling working person with only tiny regular amounts to invest. Every time I call, I am treated as though I have six figures sitting in The Retirement Group accounts earning them large fee income. They always take the time to answer any questions I have.) Last year, I lost my job and had to relocate to help care for my parents, who are elderly. A financial emergency forced me to withdraw money from my IRA. The guy I spoke to acted like I was his brother who was in trouble. The Retirement Group waived all the fees that could have applied to withdraw, and I had the money the next day. People to talk to who really care. I will be staying with The Retirement Group.

John
0

This account serves my needs well. I do not mix "advice" with "account servicing", therefore, it suits me well that The Retirement Group does not tell me what to do but lets me execute my own strategy I base that strategy in part on expert advice that is independent of The Retirement Group (TRG). TRG’s account service is professional, flexible. That enables me to benefit from strategies that involve trading options - such as selling covered calls. Such strategies can be prohibitively expensive if carried out with a "traditional" brokerage house where commissions are far higher than at TRG and would sharply reduce my gains. Thank you, TRG!

Helen
0

We needed a low-cost setup to manage four self-directed IRA's (two Roth, two traditional). The Retirement Group has met that need. Our capital accumulation and distribution plans dictate our investment strategy, which we spread across all accounts. Two were subject to "substantially equal payments" withdrawals, so are treated very different from the Roths, whose emphasis is on making payments of deductible and tax expenses. They have served us flawlessly through twenty years of early retirement. And really, we can't ask more than flawless service, tuned precisely to our needs. Combined with the banking arm it has met virtually all our financial needs.

Charles
0

The Retirement Group has created a wonderful way for anyone to get involved with saving and investing for retirement. They have great products, great investment avenues and their customer service is second to none.

Nancy
0

I have no doubt that The Retirement Group has the best people, the best service of any broker in California. They have all the resources you need but most important they have the best people to help you with what is good for you. They leave no stone unturned.

James
0

Competent, courteous and stockwise brokers. A pleasure to do business with and if they cannot respond to questions they will supply the answers through thorough research. Also excellent on mailing requested documents if available.

David
0

It was a great call, I spoke with Roseanne, she has told me that the reason why she is calling was because one of my coworkers thought I would be interest on the retirement plans and layoffs that have been happening at AT&T and Verizon.

Caller: Roseanne
Paul
0

It was not a dreadful call just information about retirement planning

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Recent Complaint Activity for (972) 737-2520

An suggested caller name as Roseanne
05/02/19 11:41 PM
An suggested caller name as Tanya
05/02/19 01:46 AM
An suggested caller name as Lance
05/01/19 11:51 PM
An suggested caller name as Roseane
05/01/19 03:27 AM
An suggested caller name as Ray
04/29/19 12:45 AM
An suggested caller name as Eric
04/28/19 11:48 PM
An suggested caller name as The Retirement Group
04/25/19 02:54 AM

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