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I dont have a BOA account and dont know who Augusto (who they asked for) is. Either their system is dialing wrong or this Augusto used my phone #. Either way, I'm not calling this 844 # back and answering BOAs questions, it's not my problem. If something shows up on my credit report I'll work with CRA to remove it.
This is real. I had some fraudulent transactions and this number called me in the AM. I confirmed with BOA on FB and they said this:
This is real - I contacted BOA on Facebook and they confirmed that it's them:
"Thank you for the reply. When your card is blocked due to fraud detection there is a specialized team who handles reviewing the account and unblocking it. Yes this is our fraud protection team you can connect directly with them at 844.585.0485. ^susan"
7184803685
Got an email within SECONDS of an online purchase. I did proceed to call the number in the email, and only provided two bits of info that wasn't "too" personal. When further information was requested, I chose NOT to proceed with the call (not having recognized the number), and called the number on the back of my debit card.
The number however, IS valid...it is part of their "Fraud Protection". They put a temp hold on my card, and had I just blown off the email they sent, the card would have been FROZEN, and had I been out of town or w/ever, I could have been up a creek trying to use the card while it was still blocked.
received 9/14/20