CHARTER SPECTRUM

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Recent Comments

This number called me every night for almost two weeks at 6pm exactly but never left a message. I finally answered and they said it was Spectrum and I owed money on the equipment I didn't return. I said I returned everything. She asked if I had a receipt and I said yes. She said to send it to DR-CRTDocuments@charter.com. I thought it was odd but I sent the receipt that had no account info just the equipment SN and UPS tracking number. The email came back with a failure to send. I've since blocked the phone number.

Caller: Spectrum

I received a call telling me I owed money on my account which I thought was odd because we have autopay set up. The woman on the phone said she was sending me a verification code and wanted me to give it to her. It was the one time code they send when you lock yourself out of your online account. Fortunately, I realized that was strange - why would I give you a verification code you generated. I told the person I thought it was odd and would call them back. Called the spectrum number on our bill they confirmed it was a scam. He said A) You would receive an auto message and a letter for past due balances B) They ask for your security code or a security question you set up. C) He confirmed that these are scams that are happening and they want to go into your account to access your billing information. Just out of curiosity I called the original number back and it sounds like an automated answering system for Spectrum and it says "Thank you for calling spectrum..." but biggest difference is that when you call the real spectrum it lists out all the departments "if you are calling about, press..."(you know where it's difficult to reach a person) whereas this fake number immediately goes to "please press any key to speak with an agent." It's a pretty convincing scam overall but you can never reach a real live person that fast!

This area code keeps calling and I'm suspect a scam

Caller: F1

2-11-22. Expecting this call from Spectrum relating to an appointment Reminder for cable transfer later today. Told ahead of time not to push any option buttons, though, or it would cancel the appointment. (I did not answer it because I don't know the number and they could not arrange for this automated robocall to back-to-back repeat). Supposedly one more call later today to tell me the contractor's name and that they will arrive on location within an estimated time. (I have asked to be present and to speak with field people before they start). They did tell me that if I did not answer from this number to confirm the appointment that it should not make a difference. Will report again, later, if this does not work out the way Spectrum Dispatch people say it will. They have previously been "no-show" and claimed they made a call to me that did not come through (so they closed the previous work ticket).

Spectrum

I recently moved, they wanted money and personal information. I told them I didn't believe them, got this phone number. I called Spectrum on their main corporate number and they looked up my old account number and confirmed, this was a scam. I owed them nothing.

7184803685

Caller: 7184803685

Called and said they were Spectrum and wanted my address to verify the account. I asked what this was about before I gave them any info, she responded with "we'll continue to call until the issue is resolved" and hung up. Seems like a scam to me, I don't owe them any money.

Keeps calling after told not interested

Caller: Spam

I talked to spectrum and this sounds legit.

Just called my cell twice in 5 minutes. Did not answer & I blocked the number after the 2nd call.

No messages, call 5 times a day. You don't need to answer this number.

Robo

Caller: Sales

This is legit. It's Spectrum Collections. I had money owed for equipment I forgot to return. I checked my last online bill after I moved and it was accurate. I had forgotten about it and hadn't paid it for a few months. Out of caution I checked my online bank account after the call and the amount that I owed was taken out by Spectrum. When I checked my Spectrum account the amount that I paid over the phone is processing. I was really nervous I screwed up but I feel better now. Anyone else getting calls from this number check your online Spectrum account. But make sure you click and open your last actual billing statement. I didn't see the balance owed until I did that.

Don't answer

They left a voicemail. This is Spectrum with a courtesy call. Please review your account statement and due date at your earliest convenience. Thank you for choosing Spectrum.

I've never used spectrum don't even know it I know it it's a cable company and I've never used it they call everyday I don't know why they've been told they've been blocked maybe somebody that had my same phone number or had a phone number similar to mine in the past please make him stop calling me it's a scam

Caller: Spectrum

This is a cable co and I don't want to receive these calls!

Caller: Bill collector

This literally is Charter Spectrum Business. Not a robocall.

They have called every day for about 10 days... 10 calls. I usually do not pick up. I picked up twice. Once I didn't speak and heard a male voice and words to the effect "Spectrum, collection, dlah, blah, dlah...". I disconnected. I called Spectrum as I had recently terminated my account due to a move of residence. Spectrum said I had a zero balance and Ihad terminated my service. I don't owe Spectrum a cent. IT'S A SCAM!

They called me today 7-27-2020 and said if I didn't pay my past due balance they were going to send me to collections. Then proceeded to ask for my personal information. I hung up. Scammers!

Keeps changing numbers to collect a debt that I do not owe.

Caller: Spectrum

Spectrum says I owe money since I switched to a different ISO. I don’t. They will call 4+ times a day and engage in harassing behavior. Contact your Attorney General.

Caller: +18335258080

Says I owe money for an account I canceled. They’re not happy I got rid of them.

Caller: Charter Spectrum

i get 2 to 3 calls a day, they never let it get to voice mail and that is how i know it is a garbage call----i even put it in my do not call---it still gets through